Refund & Returns Policy

The 30-Day Calm-Dog Guarantee

Try Pawsnoozy for 30 days. If your dog isn't calmer — or you're not happy for any reason — email us within 30 days of delivery for a full refund. And you can keep the mat. No forms, no fuss.

How to request a refund

Just email us with your order number and we'll take care of the rest. Refunds are issued to your original payment method.

Damaged or wrong item

If anything arrives damaged or incorrect, send us a photo and we'll replace it or refund you right away.

Our goal is simple: a calmer dog and a happy you. If we haven't delivered that, we'll make it right.